Discord, the popular instant messaging service, recently encountered a major outage that left users frustrated and unable to access the platform for several hours. The company confirmed the disruption, attributing it to unusual traffic spikes on their system.
According to reports from Downdetector, the issues began around 6 AM ET/3 AM PT, catching early morning users off guard. As they attempted to log in, they were met with a frustrating “Sorry, you have been blocked” message, preventing them from viewing any messages or utilizing the platform’s features.
Concerned about the situation, Cloudflare, a cloud-based service provider, launched an investigation to determine the cause of the outage. Their findings revealed that legitimate traffic was inadvertently trapped in the company’s filters, leading to the disruption experienced by Discord users.
In an effort to quickly resolve the problem, Cloudflare swiftly disabled the filters and rolled back their mitigations. Thankfully, these actions successfully eliminated the impact on Discord’s services. The incident did not affect any other users or platforms relying on Cloudflare’s services.
As of September 29, 2023, at 12 PM ET/9 AM PT, Discord confirmed that the issues have been fully resolved. Users can once again breathe a sigh of relief as they regain access to the platform and resume their conversations with friends, colleagues, and gaming teammates.
The temporary outage serves as a reminder of the vulnerabilities that even highly popular and widely-used platforms like Discord can face. It also highlights the importance of prompt and efficient cooperation between companies like Discord and service providers such as Cloudflare in resolving such issues and restoring normalcy for users.
As Discord’s loyal user base returns to their chats and activities, they can now focus on engaging in their favorite online communities, sharing their experiences, and enjoying the benefits of this widely loved instant messaging service once again.
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